Privacy Policy

1. Introduction

Welcome to HuntVoice ("Company", "we", "our", "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We collect and process the following types of information:

• •Identity Data: includes first name, last name, username or similar identifier, title, date of birth and gender.
• •Contact Data: includes billing address, delivery address, email address and telephone numbers.
• •Financial Data: includes bank account and payment card details.
• •Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
• •Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
• •Usage Data: includes information about how you use our website, products and services.
• •Call Data: includes audio recordings, transcripts, call duration, phone numbers, and AI interaction logs.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• •To provide and maintain our Service, including to monitor the usage of our Service.
• •To manage your Account and registration as a user of the Service.
• •To perform our contract with you, including processing payments and delivering services.
• •To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication.
• •To improve our AI models and service quality through machine learning and analysis.
• •To comply with legal obligations and protect against legal liability.

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use 256-bit SSL encryption for all data transmission and store all sensitive data in encrypted format. Access to your personal data is limited to employees and contractors who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Call recordings are retained for 90 days unless required for legal compliance. Account data is retained for the duration of your subscription plus 12 months after cancellation.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• •Right to access: Request access to your personal data.
• •Right to correction: Request correction of your personal data.
• •Right to erasure: Request erasure of your personal data.
• •Right to object: Object to processing of your personal data.
• •Right to data portability: Request transfer of your personal data.
• •Right to withdraw consent: Withdraw consent at any time.

7. GDPR Compliance

We are committed to compliance with the General Data Protection Regulation (GDPR). We process personal data lawfully, fairly and in a transparent manner. We collect personal data only for specified, explicit and legitimate purposes. We ensure that personal data is adequate, relevant and limited to what is necessary.

8. International Data Transfers

We may transfer your personal data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

9. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.